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How to Balance Upgrades with Always-on Service Quality
With the speed of digital transformation and the consumerisation of IT, traditional incumbents are being forced to adapt & innovate at an...
nuvolax - ein ServiceNow-Elite-Partner in Kürze
Schneller Firmenüberblick - nuvolax - ein ServiceNow Elite Partner in Kürze.
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform.
Using the Now Platform for low-code application development. Create...
Magic Quadrant for the CRM Customer Engagement Center, 2021
COVID-19 demanded immediate action from customer service organizations and accelerated demand for, and adoption of, CECs at scale. This Magic...
HR on ServiceNow
Today’s workers expect an employee experience rivalling the digital interactions that are commonplace in their personal lives. By prioritising...
Stopping threats with a united front
ServiceNow Security Operations helps you connect workflows across security and IT teams with service-aware contextualisation to effectively...
Experience in action: Making great things happen with Customer Workflows
The health of your brand, products, and services depends on delivering exceptional experiences time and again. It’s always existed, but...
Find your Path to Collaboration in the New Normal
Liliya Panina will share her experience and insights on why and how HEINEKEN made use of the ServiceNow platform by configuring workflows and...
Get ready to begin your optimisation journey
In 2020 many larger corporations have “fixed the basics” within their IT systems. The service levels on business continuity may...
Your Legal Operations Digital Journey - Gain Insight into Your Legal Operations
A key factor in improving the legal operations of any business is providing visibility into business demand, service quality, and performance....
